Terms of Service

Last updated 30 October 2026

These terms are the agreement between you and FLXCUT.COM, an online business based in the United States ("FLXCUT", "we", "us"), for using flxcut.com and the FLXCUT app. By creating an account or using FLXCUT, you agree to them. If you don't agree, please don't use FLXCUT.

1. What FLXCUT does

FLXCUT turns your footage into short vertical videos. It transcribes your clips, an AI model plans the edit in the style you pick, and our servers render the video. You can ask for changes in plain words. The AI makes the editing decisions automatically, so results vary, and FLXCUT doesn't promise views, followers or any other result.

2. Your account

• You must be at least 18, or the age of majority where you live, to use FLXCUT.
• Give accurate details, and keep your login safe. You're responsible for everything done with your account.
• One person per account. Don't share or resell access.

3. Plans, credits and payment

• Plans. FLXCUT is a paid subscription (Starter, Pro or Custom), billed monthly, quarterly, every 6 months or yearly. Current prices are on the pricing page.
• Credits. Each plan adds a number of credits to your balance every month, whatever your billing period. Plan credits reset each month and don't roll over. Credits you buy as a top-up don't expire while your account is open. Credits have no cash value.
• You approve every cost. Before an edit, a change or a long-video scan runs, FLXCUT shows the most it can cost and asks you to approve it. You're charged the credits actually used, rounded up to a whole credit, never more than the amount you approved. If a job fails, its credits go back to your balance.
• Long videos. Finding clips in a long video costs 2 credits per started minute of video, plus the credits the AI uses. The total is shown before you approve.
• Payment. Payments are handled by Lemon Squeezy, which is the merchant of record and collects any sales tax or VAT. Lemon Squeezy's buyer terms also apply to your purchase.
• Renewal. Plans renew automatically until you cancel. We'll tell you at least 30 days before a price change, and it applies from your next renewal.

4. Cancellations and refunds

You can cancel at any time. FLXCUT doesn't give refunds, except for an annual plan ended early, which is refunded in part minus a cancellation fee. The details are in our Refund and Cancellation Policy, which is part of these terms.

5. Your content

• You own what you upload and what FLXCUT makes for you. We don't claim ownership of your footage, B-roll, notes or finished edits.
• You let us process it to run the service. You give us permission to store, copy, transcribe and render your content, and to send parts of it (transcripts, small still frames and screenshots) to our AI provider. We use it only to provide FLXCUT to you, and, if you allow it in the app, to improve FLXCUT as our Privacy Policy explains. We don't use it to train AI models.
• You must have the rights. Only upload footage, photos, music and other material you own or have permission to use, including permission from the people who appear in it. Only ask FLXCUT to screenshot web pages you're allowed to show. You're responsible for what you publish.
• How long we keep it. Uploads, transcripts and renders are deleted 30 days after the last change to a project. Download your finished videos before then.

6. Acceptable use

Don't use FLXCUT to:

• make or share anything illegal, or anything that infringes someone else's copyright, trademark, privacy or publicity rights;
• impersonate someone, or make misleading edits of a real person without their consent;
• create content that sexualises minors, or that harasses, threatens or promotes hatred or violence against people;
• upload malware, overload or attack the service, get around credit limits, or access it with bots or scrapers;
• copy, resell or reverse-engineer FLXCUT, its styles or its templates.

We may remove content, or suspend or close an account, that breaks these rules. When we can, we'll tell you why first.

7. AI-made edits

Edits, captions and on-screen text are made automatically and can contain mistakes, such as a misheard word or a graphic in the wrong place. Watch every edit before you publish it. Don't rely on FLXCUT for anything where accuracy is critical, such as medical, legal or financial claims.

8. Changes and availability

We keep improving FLXCUT, so features, styles and limits may change. We aim to keep the service running, but it's provided "as is", without a guarantee that it will always be available or free of errors.

9. Liability

As far as the law allows, FLXCUT isn't liable for indirect or consequential losses, such as lost profits, lost views or lost data. Our total liability to you is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits liability that can't be limited by law, or your rights as a consumer.

10. Ending the agreement

You can close your account at any time. We can end this agreement if you seriously or repeatedly break these terms. Sections 5, 9 and 11 continue after it ends.

11. Law and disputes

These terms are governed by the laws of the United States. Disputes go to the courts in the United States that have jurisdiction over FLXCUT.COM, unless the law of your country gives you the right to bring them where you live. Please contact us first; most problems can be solved quickly.

12. Changes to these terms

If we change these terms in a way that matters, we'll tell you by email or in the app at least 14 days before the change takes effect. If you keep using FLXCUT after that, the new terms apply.

Contact

FLXCUT.COM is an online-only business based in the United States. Reach us at support@flxcut.com.